Privacy policy

What this site is

This website is a referral service. It puts homeowners in Cheyenne and Laramie County in touch with independent water damage restoration contractors. We are not the contractor who attends your property, and the contractor is not us.

What the site does not collect

There is no contact form, no quote form, no newsletter signup and no account to create. You cannot type anything into this website, so there is nothing for it to collect from you that way. We do not ask for your name, address or email anywhere on the site.

What happens when you call

The telephone number on this site is a tracking number. When you dial it, the call is routed through a call-tracking service to a restoration contractor serving your area.

In the course of that call, the following is typically handled:

• Your phone number, which is passed through so the contractor can call you back.
• The number you dialed and the time and length of the call, recorded by the tracking service so the referral can be attributed.
• Anything you tell the contractor during the call, such as your address, the nature of the damage and when you need someone.
• A recording of the call. Calls may be recorded for quality and billing purposes. If a recording notice applies to your call, you will hear it when the call connects.

That information goes to the contractor so they can respond, and to the call-tracking service so the referral can be verified. It is not sold on to unrelated third parties.

Server logs and analytics

Like almost every website, this one is served by a host that keeps standard access logs: IP address, browser type, the page requested and the time. These are used to keep the site running and to understand roughly how many people visit.

If analytics software is in use, it may set a cookie in your browser to tell a returning visit apart from a new one. Analytics tell us which pages are read and which search terms brought people here. They do not tell us who you are. You can block or delete cookies in your browser settings, and the site will work the same way.

Children

This site is intended for adult homeowners and property managers. It is not directed at children and we do not knowingly collect information from anyone under 18.

Your choices

• You can read every page here without calling and without giving us anything.
• You can block cookies in your browser.
• If you have already called and want the contractor to delete what you told them, ask them directly, since they hold that record rather than this website.

Changes

If this policy changes, the date at the top of the page changes with it. There is no mailing list to notify, so the date is the record.

Contact

Questions about this policy can be raised on the same number used for service calls: (307) 555-0147, answered 24 hours a day.